Privacy Policy

1. Information We Collect

We may collect and process the following data:

• Name and contact details (email, phone)
• Booking information (via third-party booking system)
• Website usage data (cookies, analytics)

2. How We Use Your Information

We use your data to:

• Process bookings and enquiries
• Respond to customer queries
• Improve website performance and user experience
• Send relevant updates (if consent provided)

3. Booking & Third-Party Services

Online bookings are handled through secure third-party systems (e.g., Cloudbeds).
We do not store payment details on our website.

4. Cookies

We use cookies to:

• Improve website functionality
• Analyse traffic and user behaviour

For full details, please see our Cookie Policy.

5. Data Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.

6. Your Rights (UK GDPR)

You have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent at any time

7. Contact Us

If you have any questions about this policy, please contact:

Station Hotel Portsoy
Seafield Street, Portsoy, Scotland AB45 2QT
Email: enquiries@stationhotelportsoy.co.uk
Phone: 01261 842327

8. Updates

We may update this policy from time to time. Please check this page regularly for updates.